Policies & Pricing

Policies

Registration + Scheduling 

1. GRSM private lessons are scheduled for two main semesters, school year (following the Hanover County school system calendar) and summer. School year registration is for the full duration of the school year, August - May, lessons will be held once a week. 

2. Group classes run on varying schedules. Please reference the class schedule you receive in you class confirmation email at the beginning of the session. 

Payment + Billing

1. Accepted methods of payment for tuition are valid credit/debit cards, ACH transfer, or check, half or full year tuition only. Credit cards will be charged at the beginning of each month, fees apply.

2. Checks are only accepted when paying for full or half term. No monthly checks.

3. A one-time new-family registration fee of $25 is charged with the first payment.

Termination 

1. If you wish to cancel private lessons, a written notice of cancellation (or request for any change in lesson) must be made by the 7th of any given month, and the change will be effective the following month. Tuition will be charged for the month of cancellation but will discontinue the following month. 

2. GRSM highly encourages students to finish an entire session (duration of the lessons/classes). Students may discontinue a group class or camp before the end of a session; however, they are responsible for the fees for the entire session. Any fees paid for group classes/camps are non-refundable once the class/camp is confirmed.

Absences + Makeups

1. Due to the complexity of the faculty and studio scheduling, the school has a no cancellation policy and teachers are not required to do make-ups if a student misses a scheduled lesson or group class. It is important to keep your lesson and class time a priority. Any make-ups or rescheduling in such a case will be at the sole discretion of the individual teacher and will be held before the end of the current session. If a student must be absent from a private lesson, payment for the lesson will still be required. There are no make-ups for group classes. Teachers can provide online lessons as a makeup. If a student must be absent from a group class, payment for the class will still be required.

2. If external locations unexpectedly close resulting in canceled lessons, makeups will be offered via zoom or at our main location 9109 Dickey Dr. If neither of those options work for you, you are still responsible for payment of that lesson.

3. If a teacher must be absent from a lesson/class, the lesson/class will be taught by a substitute approved by GRSM or a make-up lesson/class will be scheduled before the end of the current session. In extenuating circumstances, where neither of the aforementioned is possible, and with the approval of the administration, a refund in the amount of the lesson/class will be given to the student.

4. In the case of inclement weather, if you are uncertain whether your lesson/class will be held or not, please contact your instructor. GRSM Dickey Drive location does not follow city or county school closures, and the decision is made by each instructor. If a lesson/class is canceled due to inclement weather, make-ups will follow Policy #2 above. At all other locations, GRSM follows the closure decision of the particular location.

Other

1. Other than piano and drum set, GRSM does not provide instruments for lessons, and the student must bring their instrument to the lesson each week. If a student needs advice on rental or purchase, please contact GRSM admin. Each student should have an instrument to practice on daily between lessons.

2. Although in general it is not required that a parent attend lessons with their child, there may be circumstances that could cause this to be necessary. GRSM requests that the responsible party for each child take into account the request of the school and/or the instructor if this is deemed to be the case.

3. GRSM does not provide before or after care for students and is not responsible for students outside of their lesson/class time. Please drop off and pick up your child promptly for their lesson/class. Children registered for their schools’ aftercare program will go directly there after their music lesson/class.

4. The Director reserves the right to cancel any group classes containing less than the prescribed minimum number of students enrolled by the close of registration of each session.

5. Parents are responsible for their children’s behavior. Please ensure they respect the instruments as well as those around them at all GRSM locations.

6. The Responsible Party (and all students listed on the registration form) hereby allows use of any photographs and/or videos taken of students during any GRSM activity for publicity use by GRSM. Names will not accompany photographs and/or videos without additional permission.

7. The Responsible Party (and all students listed on the registration form) hereby agrees to indemnify GRSM and hold and save GRSM harmless from and against any and all claims, actions, liabilities, demands, loss, damages or expenses of whatever kind or nature, including attorney’s fees, which may at any time be incurred by reason of participation in any activity at GRSM, or sponsored by GRSM at a separate location.